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Frequently Asked Questions (FAQ)

Store Information

What are your store hours?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

How do I contact customer service?

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

Shipping & Returns

Do you offer free shipping?

We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.

What is your return policy?

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

How can I track my order?

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Products & Payments

What payment methods do you accept?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

Are your products authentic?

Refunds are processed within 7 days from when we receive the item(s).

Can I request a specific product?

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